Last Updated: May 23, 2026

This Privacy Policy explains how Pep520 (“Pep520,” “we,” “our,” or “us”) collects, uses, stores, and shares information when you visit our website, purchase products, create an account, or interact with our services (collectively, the “Site” or “Services”).

By accessing or using our Site or Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Site and Services immediately.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting to the Site. Your continued use of the Site after updates are posted constitutes acceptance of those changes.

We may collect personal information you voluntarily provide to us, including:

• Name 
• Billing and shipping address 
• Email address 
• Phone number 
• Date of birth 
• Order and purchase history 
• Account registration details 
• Customer support communications 

“Personal Information” refers to information that identifies or can reasonably be linked to you.

If you participate in surveys, questionnaires, or research-related activities, we may collect additional information you voluntarily provide, including:

• Demographic information 
• Lifestyle information 
• Wellness-related information 
• Family history information 
• Research responses 

This information will only be used in accordance with this Privacy Policy and applicable laws.

When you use our Site, certain technical information may automatically be collected, including:

• IP address 
• Browser type 
• Device information 
• Operating system 
• Pages visited 
• Site activity and navigation behavior 
• Cookies and tracking data 

This information helps us improve website functionality, user experience, security, and analytics.

We may use the information we collect to:

• Process and fulfill orders 
• Provide customer support 
• Create and manage user accounts 
• Verify identity and prevent fraud 
• Improve our products, services, and website 
• Send order confirmations and service updates 
• Respond to inquiries and requests 
• Conduct analytics and research 
• Send promotional or marketing communications (where permitted) 
• Maintain website security and functionality 
• Comply with legal obligations 

We may also use de-identified or aggregated information for business, research, or analytical purposes.

Pep520 understands that health-related information may be sensitive. We do not sell health-related information or use it for targeted advertising purposes.

Pep520 does not sell your personal information to third parties.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors 
• Shipping and logistics providers 
• Website hosting and technology providers 
• Customer support providers 
• Analytics and security providers 

We may also disclose information when required to:

• Comply with legal obligations or law enforcement requests 
• Protect the rights, safety, or property of Pep520 or others 
• Prevent fraud or unauthorized activity 
• Enforce our Terms & Conditions 
• Support mergers, acquisitions, or business restructuring 

We may share aggregated or de-identified information that cannot reasonably identify you.

If you voluntarily participate in research-related activities, Pep520 may use de-identified information for research, analytics, product development, or scientific purposes.

Any shared or published research data will not reasonably identify individual users.

Participation in research activities is voluntary.

You may request deletion of your account or request that we stop using your personal information by contacting us at:

Email: care@pep520.com

Please note that certain information may be retained when required by law, for fraud prevention, dispute resolution, compliance, or legitimate business purposes.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

Please note that we may still send non-promotional communications related to orders, accounts, or transactions.

Most web browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website functionality.

Our Site may contain links to third-party websites or services that are not owned or controlled by Pep520.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Pep520 uses commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at:

Email: care@pep520.com

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Our Site and Services are intended only for individuals who are at least 21 years old.

By using our Site, you represent that you are at least 21 years of age.

We do not knowingly collect information from individuals under 18 years old. If we become aware that information has been collected from a minor, we will take reasonable steps to delete it promptly.

Parents or guardians who believe a child has provided personal information may contact us at:

Email: care@pep520.com

Pep520 operates within the United States and our Services are intended for users located in the United States.

If you access the Site from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Pep520
Email: care@pep520.com
Website: www.pep520.com

Pep520 respects your privacy and is committed to protecting your information related to SMS communications.

When you opt in to receive SMS messages, we may collect:

• Mobile phone number 
• Consent records 
• Message interaction information 
• Delivery confirmations and responses 

We do not intentionally collect sensitive financial or health information through SMS communications.

We may use SMS messaging to:

• Send order updates and notifications 
• Provide customer support 
• Send account or operational messages 
• Deliver promotional messages if you opt in 

Message frequency may vary.

By providing your mobile number and opting into SMS communications, you consent to receive text messages from Pep520.

Consent is not required as a condition of purchase.

You may opt out at any time by replying:

• STOP — to unsubscribe 
• HELP — for assistance 

You may also contact us at:

Email: care@pep520.com

Pep520 does not sell or rent your mobile number to third parties.

We may share SMS-related information with trusted service providers solely to facilitate messaging services and maintain legal compliance.

We implement reasonable safeguards to protect SMS-related information and retain it only as long as necessary for operational, legal, or compliance purposes.

We may update this SMS Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

For questions regarding SMS communications:

Email: care@pep520.com
Website: www.pep520.com